For New Patients

Convenient Services We Offer

To make your experience at BWS as pleasant and convenient as possible, here are some services we offer our patients:

  • Patients can request an online appointment
  • To save time during your initial office visit, download new patient Registration and HIPAA forms
  • Open until 7:00 pm on Mondays and Tuesdays
  • Have a question for Dr. Lunsford? Just email her
  • Office is handicap accessible
  • Located in the Westfield Bank Building at the Big Y Plaza. Plenty of free parking
  • Flat screen TVs are located throughout the dental offices
  • We accept cash, personal checks, major credit cards, and many insurance plans
  • We offer a Dental Membership Plan


Join Our Money-Saving BWS Membership Plan

At Big Wide Smiles, we offer our patients a special Membership Plan that allows them to save on most dental services and products we offer. For details on individual or family plans, click now (pdf) or call our office at 540-9500.

To minimize your wait time on your initial visit to BWS, we encourage you to download the following Registration and optional HIPAA forms and complete them at your convenience before your appointment. Or if you prefer, simply call our office and we’ll promptly mail them to you.

pdf Registration Forms
pdf HIPAA Disclosure Forms

Kids Corner

We strive to be especially sensitive to our youngest patients so they have a positive and fun experience. Parents are welcome to stay with their children, but we also foster independence so the child will feel in control of their visit. We start care around age three with as much or as little actual cleaning as the child can handle and we work on earning their trust for all future visits.

We accept many insurances and are an in-network provider for the following:

As a courtesy to our patients, our office will estimate and submit dental fees to your insurance company. The patient, however, is responsible for any outstanding charges not covered. Co-payments and deductibles are payable at the time services are rendered. If your insurance is not listed here, please call us as we are always adding new insurance companies and programs.

Delta Dental
Blue Cross Blue Shield
Tri-State Teamsters

Other Payment Options
For your convenience, we also accept cash, personal checks, major credit cards, and CareCredit Payment Plans.


Request an Appointment

If you would like to Request an Appointment online, simply click here, fill out the form, and hit send. We will confirm all appointments with you by our next business day.

32 Willimansett St., Rte. 33
Big Y Plaza
Office: 413-540-9500
Fax 413-540-9505

Office Hours:
Monday - Tuesday
9:00 am -7:00 pm
Wednesday - Thursday
9:00 am -5:00 pm